Disconnection and Cancellation Policy
The following terms and conditions,
unless otherwise specifically stated by in writing, describe
the rules and procedures that regulate all Players' rights
in regards to disconnection and game cancellation:
All In Disconnect
Ring Games
We will no longer be allowing players
to be afforded all in disconnection for ring games. However,
in the event that a player loses his/her internet connection
while involved in a pot, the player will have a time allowance
of 30 seconds to reconnect and resume the game. This time
allowance will be increased to 60 seconds if the pot is worth
more than 100 times of the big blind.
Tournament Game Disconnect Protection:
Disconnect protection is not available
for all Single-Table and Multi-Table tournaments. Players
will be folded if they lose connection and blinds will be
paid until they return. Refunds
for poker tournaments will only be issued if a problem with
the tournament is identified by the Merge Gaming Network and
is found to have been a result of a technical fault or error.
- 1. All Players must accept the risk of disconnection.
If a disconnection occurs (they can and do happen), connect/log
on and continue playing as soon as possible. At no time
will we assume responsibility for disconnections or disconnected
players, regardless of cause. To help limit the risk of
possible disconnections contact your ISP for advice.
- 2. We reserve the right to change and modify this policy and make
final decisions on all matters herein at its sole discretion. Any policy changes and relevant
information will be communicated through (electronic and/or written).
Game cancellation policy:
Community/Private Games:
Each player will be refunded back the exact amount of money he or she had at the start
of the hand at the time of cancellation.
Single Table Tournaments
If a Tournament is cancelled for technical reasons, any players who were eliminated
prior to cancellation will lose their buy-in and entry fee. The remaining players will
have their buy-in and entry fee refunded and will receive an equal share of the buy-in
monies of the eliminated players. The eliminated players' buy-ins are equally divided
regardless of chip standing at the time of cancellation.
Multi-table Tournaments
If a Tournament is cancelled for technical reasons, any players who were eliminated
prior to cancellation will lose their buy-in and entry fee. The remaining players will be
refunded their buy-in and entry fee. The total amount of refunded buy-ins will be subtracted
from the remaining prize pool. The remaining prize pool is then distributed amongst the
remaining players: 50% distributed equally and 50% distributed based on stack size at time of shutdown.
All use of Ezbets.com is further governed
by the Ezbets.com Terms and Conditions of Use.
Poker
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