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FAQ
1. Is all my information secure?
2. Who do I contact about my concerns?
3. Is gambling on the internet legal?
4. What do I do if I get disconnected?
5. How are the odds created for the casino games?
6. What is EFS Caribbean?
7. What is my PIN number and how do I get it?
8. Do I have to pay taxes on my winnings?
9. How old do I have to be to play for real money?
1. Is all my information secure?
Security for our ezbets.com customers has always been one of our top priorities. ezbets.com and EFS Caribbean both use the SSL Protocol to provide privacy and reliability between two communicating applications. SSL uses 128-bit encryption, which ensures server and client authentication. This is done through encrypted algorithms and cryptographic keys.
What all this means is that before any of your data is sent from you to us or vice-versa, the data is encrypted and then sent. This will make it impossible for anyone to break this code and gain any confidential information.
2. Who do I contact about my concerns?
If you have any questions or concerns about how the casino is operated please feel free to send you inquiries to our casino manager at Customer Service. We will gladly help you out with any issues you may have. As well, our betting limits may increase. If you would like any further information on this, please e-mail our casino manager.
3. Is gambling on the Internet legal?
Every region throughout the world has different laws, so we can't really answer that question. To be sure, you should contact your local legal representatives to answer any related questions.
4. What do I do if I get disconnected?
If you happen to be in the middle of a game and you get disconnected for any reason, there is no need to worry. The exact state of your game in progress will have been saved when you return to ezbets.com, so you can continue exactly from where you left off. This only applies if you are in the middle of a game or placing a wager. We want you to be protected from any accidental monetary loss.
5. How are the odds created for the casino games?
The odds for both real money and playing for fun modes are created by a random number generator, which comes from our server. These odds are audited by a third party to ensure they are being created in a fair and random manner.
6. What is EFS Caribbean?
EFS Caribbean is the third party company which ezbets.com uses to conduct all real money transactions. This includes all foreign currency exchanges and also provides a secure gateway when setting up your account. EFS Caribbean is a wholly-owned subsidiary of Starnet Communications International Inc., a fully reporting, publicly traded US company.
ezbets.com is licensed through the government of Antigua and is allowed to operate a casino and sportsbook operation under the statutes of the government of Antigua.
7. What is my PIN number and how do I get it?
Your Personal Identification Number (PIN) is required before you can withdraw any funds from ezbets.com. It is a further step in securing that only you can access money in your account. This number will be sent via email and this will happen the first business day after your first deposit.
8. Do I have to pay taxes on my winnings?
Paying taxes on your winnings all depends upon the jurisdiction in which you reside. ezbets.com will not provide details of individuals' net proceeds or losses. This is up to the individual to declare to the proper authorities.
9. How old do I have to be to play for real money?
No one under the age of 18 years will be allowed to play for real money. We have provided a play-for-fun version of ezbets.com for those who are under the age of 18 or reside in a jurisdiction, which prohibits Internet wagering.
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